Our mission is to provide exceptional protection and service through a dedicated and talented workforce that blends traditional practices with innovative thought and technology.
For over 140 years, Buckeye Insurance Group has provided quality insurance protection and excellent customer service for our policyholders and independent agents. We write auto, home, dwelling fire, farm, and umbrella insurance in Ohio, Indiana, and Kansas.
As a company based in the Midwest, with our home office in Piqua, Ohio, we understand the importance of developing relationships. Buckeye is built on small town values, exceptional service and a professional staff.
Our staff of underwriters and claims adjusters can guarantee that we make customer-focused decisions for our policyholders' protection. Buckeye is loyal to the communities it serves by working solely with independent agents.
Buckeye Insurance Group strives to exceed our agents' expectations by being experts in our field. Buckeye is known for offering quality products and exceptional carrier-to-agency relationships. We are committed to partnering with our agents to provide professional and courteous service to our policyholders.
With the level of care we demonstrate to our insureds and agents, you can count on an insurance experience that is invaluable. From our timely claims and underwriting service to the intentional effort we make to build relationships with our independent agents, the Buckeye Insurance Group “personal touch” is unsurpassed.
The working relationships we have with our agents, policyholders, business partners and fellow employees is one of our most important assets. We value and build these relationships by:
- Listening
- Treating each interaction as important
- Being responsive
- Having empathy for others
Dignity and Respect – We believe every individual should be afforded dignity and respect whether they are a Buckeye employee, one of our independent agents, or a policyholder.
Accountability – As members of the community and as business leaders, we hold ourselves to a higher standard.
Teamwork – This isn’t just inside our home office, but also out in the field with our independent agents.
Continuous Learning – Whether it’s our staff taking continuing education, providing our partner agencies with training for their staff, or attending industry conferences, we work to stay ahead of new information.
Community Involvement – We contribute to local agencies to help advance their missions, spend time in the community volunteering and encourage our staff to be members of community organizations that give back. Even as a small company we can make a difference.
By actively reviewing our company’s actions and values, we make sure they are not just soundbites.
Buckeye currently works with independent agents in Ohio, Indiana and Kansas. Use our Agent Locator to find an agent near you.
- Personalized service - When you call our office, you'll speak to a person, not an automated voice. There's no "press 1 for the claims department", you'll talk directly with your adjuster.
- Excellent customer support - Our IT department is continuously researching and implementing new ways to make the Buckeye Insurance experience easier for agents and policyholders.
- A Mutual Insurance Company - As a mutual company, we have the flexibility to make certain we can offer the best coverage options and protection available to you, and make decisions with you in mind.
- Independent Agent Network - Our independent agencies are the backbone of Buckeye. By working solely with independent agents, they are able to provide you with personal service and guidance to select the insurance coverage that fits you best.
Since 1879, Buckeye Insurance Group has provided quality insurance protection and excellent customer service for its independent agents and policyholders in Ohio, Indiana and Kansas. We are proud of our heritage and reputation for delivering excellence in service and knowledge through our auto, home, dwelling fire, farm and umbrella coverages. Our company is focused on being people oriented in our corporate office, in the field with our independent agents, and with our policyholders.
Buckeye Insurance Group employs staff members whose efficiency, loyalty, and teamwork help us accomplish the mission of our company. Our work environment focuses on career growth by offering challenging assignments and encouraging decision making. Our policy is to promote from within whenever possible.
The 2024 Annual Meeting of the members of this company for the purpose of electing directors and transacting such other business as may come before the meeting shall be held on April 17, 2024 at 8:00 AM at the home office of the company, One Heritage Place Piqua OH 45356.